I’m on autopay! Will I be affected?

If it was through Click2Gov, yes you will need to setup a new account. If it was through your personal bank - you'll want to check with them.

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1. Why are you switching? The old system worked just fine.
2. Do I need to sign up for the new portal?
3. Do I have to register for an account to pay online?
4. How do I register?
5. The new system isn’t recognizing my account number! Help?
6. Is this the only way to pay my water bills now? Which have fees?
7. I’m on autopay! Will I be affected?
8. Can I continue paying at City Hall?
9. Can I continue paying through my financial institution?
10. How are you notifying people of the change?