What if my estimated bill was much larger than my actual usage?

Any water bill that was estimated due to the flooding will be adjusted during the next billing cycle when the actual usage is recorded in the system. If you were billed more than the actual usage, then you will receive a credit for the balance on the next month's water bill.

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1. Why was my water bill high given the fact that my house was flooded and I was unable to use my water as much as I normally do?
2. What if my estimated bill was much larger than my actual usage?
3. Is the City offering any water/sewer payment assistance programs?