The Patient Has Passed Away, What Happens to the Bill?

If the patient has a surviving spouse, the spouse is responsible for the bill. If the patient had insurance we will file the claim and balance bill the surviving spouse. If the patient is not survived by a spouse the executor of the estate is responsible for ensuring payment. If there is no estate, no insurance and no spouse the account is put on an indefinite hold. We must receive documentation that there is no means to pay the account and a copy of the death certificate.

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1. How am I billed?
2. Can I get a copy of my invoice?
3. Do you accept insurance?
4. Can EMS reduce the bill?
5. The Patient Has Passed Away, What Happens to the Bill?
6. What forms of payment do you accept?
7. Can I make a payment online?
8. Do you accept payment plans?
9. Where do I send my payments