Pay Your Bill Online
- Instructions for Signing up for a New Account (PDF)
- FAQ About the New Online Payment Provider
The City of Beaumont has a new water payment provider. If you pay your water bill online via credit or debit card, you must register for an account on our new provider's website before March 15, 2023 to avoid payment disruptions. This does not apply to customers paying by automatic bank draft through their checking account, by mail or at City Hall. We've gotten a lot of questions and feedback about the new water payment provider - who needs to register, how to register, etc. We've tried to answer everything we've seen come up but contact us if you have additional questions and we'll find out for you.
Damage to Devices
Damage to electronic devices, as part of the automated water meter, is the responsibility of the account holder. The account holder will be billed for full replacement value of the equipment if damaged.
Applications for City of Beaumont water services can be made online, by telephone to Customer Service, 409-866-0023, or in person at 801 Main, Suite 100.
Customers will be asked to provide the following information along with their spouse information:
- Drivers License
- Social Security Number
- Date of Birth
- Telephone Number
- Place of Employment
A residential deposit of $100 will be required and paid prior to establish a new account. Other deposit amounts will be based upon the account type and number of units. A $15 new service fee will be billed to the account. Service will be connected the following business day after service application.
A discount is available for Senior Citizens age 65 and older. Must fill out application.
Termination of Service Procedures
Service will be terminated upon the customer's request made by telephone or in person at 801 Main Street Suite 100.
- Identification may be required at that time.
- A final mailing address will be required.
- The service will be terminated the following business day after the request.
City Hall Cashiers Office
801 Main Street
Monday through Friday
8 am to 5 pm
3965 Dowlen Road
7 Days a Week
9 am to 8 pm
Current bill only.
3845 Phelan Boulevard
Monday through Friday
10 am to 6 pm
Current bill only.
City Hall Night Deposit Box
Payments can be made after hours in front of City Hall in the Night Deposit Box.
Payments deposited to the Night Deposit Box will not be posted until the next business day.
Automatic Bank Drafts
The City of Beaumont can directly draft your water bill from your bank account.
To sign up, fill out the the Direct Payment Authorization form (PDF).
Payments By Mail
Payments can also be mailed to:
P.O. Box 521m
Beaumont TX 77704-0521
The payment centers listed above are the only ones authorized by the City of Beaumont to process water payments. Citizens who choose to pay their utility bills at unauthorized payment centers do so at their own risk. Unauthorized payment centers are not agents of the City of Beaumont and do not have any contractual relationship with the City. If you choose to pay your utility bills through a payment center that does not appear on this list of authorized third-party processors, there is no guarantee that your payment will reach the City of Beaumont on time, and your responsibility to ensure that your payment reaches the city by the due date on your utility bill is not negated. In the event of a payment dispute, citizens will have no recourse if a utility bill was paid through an unauthorized payment center. In addition to the physical payment center locations listed above, authorized payments can also be made by mail, direct draft or through the city's website.
A discount is available for Senior Citizens age 65 and older. Must fill out application (PDF).
The City has installed an automated meter reading system. Any damage to the electronic device is a Criminal Mischief and the customer will be billed for the full replacement value of the equipment damaged.
Water & Sewer Service Line Warranty Programs
As a homeowner in the City of Beaumont, you are responsible for the maintenance and repair of your home's sewer and water lines which are the pipes located between your home and the main sewer line and the water meter, respectively. Below you will find the information for two warranty program service providers who have been interested in servicing residents in the City of Beaumont. The City of Beaumont has no affiliation with the following two warranty service providers and has no responsibility or liability for the warranty program being provided by either company. Any questions related to such a program should be directed to one of the numbers:
HomeServe Corporate Mailing Address:
601 Merritt 7
Norwalk, CT 06851
Customer Call Center Mailing Address:
1232 Premier Drive, Suite 100
Chattanooga, TN 37421
Service Line Warranties of America (SLWA)
11 Grandview Circle
Canonsburg, PA 15317-9840
Applicants 65 years of age or older may claim the Senior Citizen Discount rate exemption. Only one exemption per person must reside in a single-dwelling household. This application must be signed by the applicant/spouse meeting the age requirement and an ID verifying the age must be shown or submitted via copy or fax with the request.